Service Plans & Pricing
Transparent and flexible service plans that meet different stage needs. All plans can issue legal invoices and comply with government procurement regulations.
Trial Experience Plan
- Fill out assessment questionnaire
- Preview partial report content
- Experience complete process
- Cannot download PDF
- Data stored for 7 days
Suitable for users new to the service
Single Report Service
- One complete risk assessment report
- Risk radar chart
- PDF download
- Can issue invoice
- Data stored for 30 days
Suitable for one-time assessment needs
Monthly Consultant Plan
- 3 reports per month
- Technical consultation support
- Custom template adjustments
- Can issue invoice
- Permanent data storage
Suitable for teams conducting ongoing system assessments
Annual Enterprise Plan
- 5 reports per month
- Priority technical support
- Custom templates and training
- Can issue invoice
- Dedicated account manager
Suitable for large enterprises or long-term partners
Complete Feature Comparison
| Features | Trial Plan | Single Service | Monthly Plan | Annual Plan |
|---|---|---|---|---|
| Risk Assessment Questionnaire | ||||
| Risk Radar Chart | Preview | |||
| PDF Download | ||||
| Monthly Report Quantity | — | 1 | 3 | 5 |
| Questionnaire Record Storage | 7 days | Permanent | Permanent | Permanent |
| Technical Consultation Support | ||||
| Custom Templates | ||||
| Invoice Issuance | ||||
| Priority Customer Service | ||||
| Training |
Supported Payment Methods
Taiwan Customers
ECPay Payment Gateway
- Credit card payment
- ATM virtual account
- Convenience store payment code
International Customers
PayPal
- Credit card payment
- PayPal balance
- Multi-currency support
Security Guarantee
Encryption & Compliance
- SSL encrypted transmission
- PCI DSS compliant
- No credit card information stored
Frequently Asked Questions
Q1: Can formal invoices be issued?
Yes, Smart Sequence Tech is a formally registered business (Tax ID: 12345678). All paid plans can issue legal invoices (electronic invoices / cloud invoices), meeting government procurement and corporate accounting needs.
Q2: When will I receive the report after payment?
After completing the questionnaire, the system will automatically generate the report. Generally, reports are generated within the same day, and you can download the PDF file immediately.
Q3: Will my data be uploaded to the cloud? How is data security guaranteed?
Your questionnaire data will be securely stored on our servers using encrypted transmission and storage. We do not collect your customer system source code or sensitive data, only analyzing questionnaire answers. All data processing complies with Personal Data Protection Act regulations.
Q4: Can we accept enterprise monthly subscriptions or customized cooperation?
Yes. If you have special needs (e.g., large volumes of reports, customized analysis dimensions, training, etc.), please contact us through the contact form or LINE, and we will provide a custom quote.
Q5: What's the difference between trial and paid plans?
The trial plan allows you to experience the complete questionnaire process and preview partial report content, but you cannot download the complete PDF file. Paid plans allow you to download complete reports with permanent data storage.
Q6: Can I get a refund if I'm not satisfied?
According to the Consumer Protection Act, we provide a 7-day return period. If you are not satisfied with the report quality, you can apply for a refund within 7 days of purchase (report generation costs will be deducted).
Q7: Can monthly plan report quantities be accumulated?
Unused report quantities for the current month will not carry over to the next month. If you expect to generate more reports in a certain month, we recommend choosing the annual plan or contacting us to discuss flexible options.
Q8: Can I upgrade or downgrade my plan?
Yes. You can upgrade to a higher-tier plan at any time. For downgrades, please notify us 7 days before the current period ends, and it will take effect in the next period.
Ready to Get Started with ForgeHelm?
Choose the plan that suits you and start system risk assessment immediately